Questions Model
This grid is still a work in progress. It models Kipling’s six questions (What and Why and When and How and Where and Who) being used to investigate an event. It’s a supplement to The Business Analyst’s Guide to Questions posts 3 and 4 in particular.
When I started modelling them, I had the six main questions adrift from each other, with the different versions tethered around each of the main one like baloons.
After a while I realised that I was looking at before- during- and after- versions of each question so I organised them in a time sequence. It was much later that I tied that in to motive and cause, and later again that I finally understood that there are three central questions about the event itself (labelled ‘Occurrence’) and – as Aristotle points out – the rest are circumstantial.
Anyway – here it is:

Question grid based on Kipling's honest serving men


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Often operating as Business analysts or Project managers, Bridgers are committed a philosophy that says "1+1>2" and going the extra yard to speak simple English, Spanish, French, German . .
Ben
Do you mind if I lift this diagram in a post and refer people to this blog?
I’d be delighted Craig. Please do.
Ben
Ben:
this is a really good diagram … do you mind if use it in an article or post?
thank you
Hi Kingsley
The version of the creative commons licence I use says you are free to use
my work for non-commercial work of your own, so long as you credit it to me.
It would be kind if you were to include a link back to me if you use it on
line. The non-commercial licence licence does not cover work you charge
for, like consultancy or training.
If you do want to use it for chargable work let me know and tell me a bit
more about it. I’d be delighted for you to use it, we’d just need to work
out the details.
Kind regards
Ben
PS – the licence covers you for using it as-is, without changing what it does and says.
Thanks Ben … that was the infromation I was looking for
I appreciate you getting back to me so quickly
Great job!
When?
I got a poll about it on my blog.
Cheers.
Like your model. I wrote the book Just Ask Leadership so it is something I have spent way too much time thinking about. How would you incorporate “How much?” I see it sort of address in the model and yet without it being explicit it may be missed by someone using it. Thoughts?