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Questions Model

This grid is still a work in progress.  It models Kipling’s six questions (What and Why and When and How and Where and Who) being used to investigate an event.   It’s a supplement to The Business Analyst’s Guide to Questions posts 3 and 4 in particular.

When I started modelling them, I had the six main questions adrift from each other, with the different versions tethered around each of the main one like baloons.

After a while I realised that  I was looking at before- during- and after- versions of each question so I organised them in a time sequence.  It was much later that I tied that in to motive and cause, and later again that I finally understood that there are three central questions about the event itself (labelled ‘Occurrence’) and – as Aristotle points out – the rest are circumstantial.

Anyway – here it is:

Question grid based on Kipling's honest serving men

Question grid based on Kipling's honest serving men

10 Comments

Leave a Comment
  1. Craig Brown / Mar 4 2009 10:58 pm

    Ben

    Do you mind if I lift this diagram in a post and refer people to this blog?

  2. benwarsop / Mar 5 2009 7:29 am

    I’d be delighted Craig. Please do.

    Ben

  3. Kingsley Tagbo / May 31 2009 9:42 am

    Ben:

    this is a really good diagram … do you mind if use it in an article or post?

    thank you

  4. Ben Warsop / May 31 2009 8:53 pm

    Hi Kingsley

    The version of the creative commons licence I use says you are free to use
    my work for non-commercial work of your own, so long as you credit it to me.
    It would be kind if you were to include a link back to me if you use it on
    line. The non-commercial licence licence does not cover work you charge
    for, like consultancy or training.

    If you do want to use it for chargable work let me know and tell me a bit
    more about it. I’d be delighted for you to use it, we’d just need to work
    out the details.

    Kind regards

    Ben

  5. Ben Warsop / May 31 2009 8:55 pm

    PS – the licence covers you for using it as-is, without changing what it does and says.

  6. Kingsley Tagbo / Jun 1 2009 2:17 pm

    Thanks Ben … that was the infromation I was looking for

    I appreciate you getting back to me so quickly

  7. neocnus / Jan 26 2010 3:57 am

    Great job!

    When?
    I got a poll about it on my blog.

    Cheers.

  8. Gary Cohen / Feb 24 2012 12:12 am

    Like your model. I wrote the book Just Ask Leadership so it is something I have spent way too much time thinking about. How would you incorporate “How much?” I see it sort of address in the model and yet without it being explicit it may be missed by someone using it. Thoughts?

Trackbacks

  1. The Business Analyst’s guide to Questions: 4 - Kipling, Carroll and Aristotle « The Business Analyst’s Blog
  2. A meme on modelling « The Business Analyst’s Blog

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